Sean wrote this email to JPay, but they have blocked him from sending them emails anymore, so we’re posting it here and forwarding it to them.
JPay, You are in BREACH OF CONTRACT.
On 31JAN15, Ms. McDonough, a hack employed here at the super-duper-uber-mega-ultra-hyper-turbo-max, apparently went off her anti-psychotics and decided to unilaterally alter the terms of your service agreement with all of us prisoners, your customers. Specifically, at the time that I purchased a JP4, your company offered, and still offers, the service of two 20-minute sessions on your kiosks. That is a service that is included with the “bundle of rights” that I purchased with this device. Those were, and remain, the terms of your service agreement with me and with every prisoner here.
Unfortunately, Ms. McDonough, absent obviously-needed psychiatric goofball pills, has exercised authority she does not possess, and has decreed that we can only have access to your kiosk once every two days, which is 25% of the service you offer, the service I expect, the service to which I am entitled as a paying customer. BREACH OF CONTRACT. I am your customer and the service you promised and offered is NOT being provided to me. Thanks to Ms. McDonough, the kiosk that was installed and the EXTRA kiosk installed to accommodate traffic are now sitting empty half of the day while we are REFUSED the services you promised… And there exists absolutely no rational reason for this except that Ms. McDonough gets hateful when she stops taking her goofballs.
Please advise if you intend to remain in BREACH OF CONTRACT.
c: Richard Kerger, legal counsel
Dan Wagner, Senior Finance Reporter, publicintegrity.org
Ben Turk, for posting, seanswain.org
THE NEXT REVOLUTION WILL NOT BE TELEVISED BUT IT’S ALREADY ONLINE AT SEANSWAIN.ORG…WITH WEEKLY PODCASTS AT ASHEVILLEFM.ORG/THE-FINAL-STRAW… IF YOU’RE LISTENING, YOU ARE THE RESISTANCE….
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Anyone who wants to urge Ms. McDonough to resume taking her goofballs and to stop harassing prisoners’ electronic communication for no reason at all can call her at (330) 743-0700…Anyone who wants to urge JPay to demand that its terror-state partner put its chimpanzees on a leash and stop breaching contract can contact JPay at jpay.com or (800) 574-5729. Or JPay, Inc. 12864 Biscayne Blvd. Suite 243 Miami, FL 33181. Or https://jpay.com/contactform.aspx